Covid-19 Appointment Precautions

I am Responsibly Open!

My husband and I tested positive but not for Coronavirus. We are expecting another bundle of joy in May!

So I  will continue to remain open responsibly and limit the amount of traffic that is coming in and out the office.

By remaining open with limited hours to prevent not only myself from contracting Covid-19 but my clients contracting as well. I am booked until April. I will will be going on Maternity leave April 13th. Depending on when I give birth I will take 8 weeks off before returning to office. To stay updated please visit the updates section on website, subscribe to email list, follow on social media, and/or download the Garden of Wellness app.  























I am still looking forward to providing treatments to help with your anxiety, stress, muscle stiffness/soreness and general pain symptoms which we suspect may have been exasperated over the many weeks of self-isolation.


Don’t worry, I can help!

I also wanted to let you know that, while I was closed, I have been reviewing and enhancing ,my sanitation and

in-clinic procedures to ensure that I can treat you, and you can be treated, in a safe environment.


Continue to check this page for new updates as new information is added based upon the state and county's risk levels. All  policies and procedures at the Garden of Wellness meet or exceed the standards described by local and national regulatory bodies. (Last updated 11/13/20)

To give you an idea of our enhanced procedures:

  • The office has been deep cleaned and sanitized from floor to ceiling. With deep cleanse once a week.

  • I have implemented rotational sanitation procedures for all common surfaces, multiple times throughout the day

  • Cleaning 30 minutes in-between clients to insure treatment room is fully sanitized, and all linens/blankets etc. are replaced, after each treatment

  • Limited amount of clients per service day

  • Significantly reduced schedules for days of operation to help enforce social distancing measures.

  • Special accommodations will be made for high risk and elderly patients

  • I am equipped with the required Personal Protective Equipment (‘PPE’), and change of protectvie aprons after each client.

  • EPA registered and hospital grade disinfects. 

  • FDA HEPA filter air purifier in massage treatment room to improve air quality, rids the air of viruses and captures 99.97% of harmful particles. 

  • I am  practicing physical distance in the common areas of the office (reception / break room / hallways)

  • Requests for limiting the acceptance of  cash payments; if possible if you are able  to pay for your treatment and tip (should you desire to tip) it recommend to use a debit/credit card, or preapay for session online. To make electronic payments much easier I accept Venmo, Cashapp, and PayPal. 

  • I have received training certifications in following all infection control measures recommended by CDC, ADA, and OSHA. 

  • I have been tested for Covid-19 with negative results. To further ensure the safety of my patients I get tested at least every 2-weeks.

What to expect:

  • I will be pre-screening  patients , including a temperature check, upon entry to the office to make sure they do not feel unwell/have no symptoms of COVID.

  • Mask must be worn to your appointment. If you do not have one I will provide one for you. Keep in mind adjustments can be made if wearing a mask during your session becomes uncomfortable. Mask can be removed while face down and put back on while face up. 

  • Only patients will be allowed in establishment for their service; unless client must be accompanied by a caregiver that is receiving service. 

  • Patients must  wash or sanitize hands upon arrival, before going into treatment room, or before the start of treatment. Hand sanitizer is available inside treatment room.

  • Electronic pre-screening  questions, intake form and waiver will sent before scheduled appointments.

  • Refreshments will no longer be offered at the end of your session. Must bring your own water. 

  • As much as I would love to catch up with you, please limit the amount of time spent before / after your session to insure proper time for sanitation of treatment room before next arriving client.

  • Dry skin brushing, Intraoral massage, Aromatouch,  Facial Reflexology, Cryotherapy add on, corporate chair massage, community massage program and kids pediatrics massage will not be available  to schedule during the Covid-19 Pandemic.

Various ways to pay:

  • Online when scheduling session

  • Electronically before or after session

  • Cash and checks (must be enclosed inside of  a sandwich bag or envelope)

We keep hearing this, but these are unprecedented times. I am thankful government officials have determined it is safe to open. With that said, if you are at all uncomfortable and want to know more about how I am are keeping you safe please reach out to me. I will personally answer any questions that you may have. I have also updated the

 FAQ  page with questions I know are top of mind.  

And, as always, it’s easy to book your next treatment; go to the booking tab located on the website menu:

  • If you have traveled recently and its been under 2 weeks you will not be able to receive treatment

  • If you have been sick, you must wait at least 2 weeks until you are able to receive treatment

Office is operated and open by appointment only, no same day appointments

Temporary office hour changes due to Covid-19 Pandemic

Now Open Mondays and Fridays 

10:00 am - 6:00 pm

Closed Weekends, Federal and major holidays 

And thank you for your patience and support while I was closed. I am looking forward to getting back to work. 

All is Well

Andrea Pouncy Waite, LMT

Garden of Wellness


Hamilton County Public Health - Covid-19:

Ohio Department of Health - Covid-19:

Covid-19 Self assessment: